General terms and conditions
Public tours, storytelling events and lectures start on time, the Storyguide doesn't wait. In case of
appointments the Storyguide waits up to one hour; however, a full scope of work cannot be guaranteed, although the Storyguide always tries his best.
All tours, storytelling events and lectures take place in all weathers (except otherwise mentioned).
Booked appointments can be cancelled at no charge at the latest 1 week before they are due to take place.
If cancelled until 3 days prior the cancellation fee is 50 % of the price. If cancelled from 3 days until
the appointment the cancellation fee is the full price. The No-Show fee is the full price, too.
In case of force majeure (such as war, strike, Acts of Nature, etc.) there's no cancellation fee.
Payment is in cash, except special agreements. Prices do not include entrance fees to museums and sights.
Every person participates a tour, a storytelling event or a lecture at her or his own risk - no liability is assumed.
Recording and filming are prohibited.